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SERVICE — WEB DESIGN

Always up-to-date, always secure, off your plate

Website Maintenance & Support Packages.

Monthly retainer packages for updates, security, backups and content support.

starting from ₺2.500 Monthly Web Design

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Monthly

Regular updates & backups

24/7

Site monitoring & quick response

Clear

Monthly scope and performance report

One point

A single contact for all maintenance

— Service detail

What do we offer?

A website doesn't end the day it goes live — the real journey starts there. Framework updates, security patches, plugin compatibility, content refreshes, seasonal campaign landing pages, copy/image tweaks, performance monitoring — these all need ongoing care. Without maintenance: site speed drops, Google rankings slide, plugin vulnerabilities open the door to hacks, forms break, customers leave..

Light maintenance — €80/month.

Monthly security patches and framework updates (Laravel/PHP/MySQL minor versions, libraries), daily automatic backup (DB + files, 14-day retention) + weekly offsite copy, SSL renewal, uptime monitoring (UptimeRobot 5-min interval), 1 hour of monthly content/copy edits included. SLA: critical issue response within 24 hours, resolution within 5 business days. Email + WhatsApp support.

Pro maintenance — €200/month.

On top of Light: 4 hours of monthly content/page edits (new blog posts, campaign changes, pricing updates), monthly performance report (Core Web Vitals, GA4 traffic summary, Search Console keyword movement, conversion rate), monthly SEO mini-improvements (meta optimisation, schema check, broken-link scan), SMTP health check, end-to-end form testing, A/B testing support. SLA: critical response within 4 hours, resolution within 2 business days.

Premium maintenance — €450/month.

On top of Pro: 12 hours of monthly development budget (new features, modules, integrations — unused hours roll forward 1 month), monthly strategy + analytics review (1-hour Zoom), CRM/ERP integration management, multi-region backup (Drive + AWS S3), staging environment (every change runs in staging before production), DDoS-protection monitoring (Cloudflare Pro). SLA: critical response within 1 hour, same-day resolution. Direct phone access.

Out of scope.

Whole new sites or full rebuilds, adding an e-commerce module, comprehensive redesigns, paid ad campaigns, video production, copy/blog writing. These are handled as project-based separate contracts.

Backup and disaster recovery.

Daily automatic backup is standard at every tier. Average restore time: 2 hours. Premium starts restore within 30 minutes. Backups live independent of hosting: Google Drive (Light) / AWS S3 + Drive (Pro+). > Contracts start as either a 6-month commitment (bulk discount) or month-to-month flexible. First month trial: full refund if you're not satisfied.

— Deliverables

Exactly what you get.

A transparent list. Each item's scope, deliverable format and acceptance criteria are spelled out in the contract.

Monthly updates

System and plugins are tested and updated monthly, with care taken to avoid breaking anything on your site.

Regular backups

Your site is backed up regularly and stored safely; restores are performed when needed.

Site monitoring

Your site's availability and speed are monitored regularly; we step in before you notice an issue.

Security checks

Routine security checks are performed and known vulnerabilities are patched in time.

Content editing quota

Within a defined monthly time, copy, image, page and product changes are done for you u2014 one message is enough.

New content publishing

Your blog post, announcement or campaign page is published in the right format.

Monthly performance report

A plain-language report summarising what was done, your site's speed and visitor situation.

Priority support

Response and intervention times via email and WhatsApp, defined per package.

— Process

From brief to delivery.

Clear steps, clear timelines, no surprises.

Intro & technical review

We go through your site and needs together; key findings are shared with you in writing.

1 week

Package & contract

We pick the right package; scope, response times and pricing are written clearly in your contract.

2-3 days

Initial cleanup

Any obvious gaps are addressed first: updates, backups and visible content fixes.

1-2 weeks

Monthly maintenance routine

Updates, backups, monitoring, security checks and the content quota run as a routine each month.

Monthly

Monthly report & review

At month-end I send a short report summarising what was done and what I recommend next.

Each month

— Packages

Transparent pricing.

Quote on brief day, contract on signing day. No surprise pricing.

Essential

from u20ba2,500/month

Monthly (6 months recommended)

Core maintenance for small brands and corporate showcase sites.

Monthly system and plugin updates
Regular backups and site monitoring
Security checks, SSL/domain tracking
~3 hours/month content editing quota
New blog post publishing support
Priority email and WhatsApp support
Short monthly performance summary

Bu paketi seç

Recommended

Professional

from u20ba4,500/month

6-month commitment

Full package for active corporate sites that publish regularly.

Everything in Essential
~8 hours/month content & editing quota
Monthly SEO and performance report
Monthly 1-hour strategy call
Faster response times
Extra support during campaign periods
Form and conversion tracking checks

Bu paketi seç

Enterprise

Custom quote

12-month commitment

For multilingual, content-heavy brands using custom modules.

Everything in Professional
Extended monthly development quota
Multilingual content support
Monthly strategy & analysis meeting
Custom module maintenance & development
Priority response window
Annual roadmap and revision plan

Bu paketi seç

All prices exclude VAT · Transparent quote after brief · Scope guaranteed by contract

— Everything included

Standard package contents.

Default scope for every service. Add-on modules + customisation are discussed during the quote stage with transparent pricing.

Monthly system and plugin updates
Regular automated backups
Site uptime and performance monitoring
Regular security checks
SSL certificate and domain renewal tracking
Monthly content editing and copy/image change quota
New blog post publishing support
New page or product addition support
KVKK / privacy text updates
Form and contact channel health check
Short monthly performance and visitor report
Priority email & WhatsApp support
Backup and access handover at contract end

— Stack

The tools we use.

We work with modern, proven technology.

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— Case study

Anonymous E-commerce Brand u2014 18-Month Maintenance

Local cosmetics brand u2014 mid-sized e-commerce Web Design

Problem

Six months after launch the site got malware, conversion dropped, and mobile cart abandonment was high. They had no regular technical support and issues had piled up.

Solution

Signed the professional maintenance plan. First week cleaned the malware + closed the security gaps. Monthly updates, backups and performance tracking started. Monthly strategy call kept improvements continuous.

Results

Zero malware incidents (18 months)

Near-zero downtime

Lighthouse score 38 u2192 92

Mobile conversion tripled

Monthly lost revenue dropped sharply

Zero KVKK audit risk findings

— FAQ

Frequently asked.

How much do the monthly packages cost?

Packages start from u20ba2,500/month, depending on scope and the monthly content quota. A 6-month commitment brings about 10% off and a 12-month commitment about 15% off. After our intro call I send a clear, tailored proposal.

What exactly is included in the package?

Standard scope includes monthly system and plugin updates, regular backups, site monitoring, security checks, SSL and domain renewal tracking, a monthly content editing quota (new copy, images, products/pages), publishing of new blog posts and a short monthly performance report.

How does the content quota work, and what if I do not use it?

The quota is the monthly time set aside for routine work like updating page copy, image changes, adding products/pages and publishing blog posts. Unused hours roll over to the next month and are consumed first; they are not stockpiled across the whole year.

Did you build my site, or do you also maintain sites built by others?

Either way, you can take a maintenance package. I start with a short technical review: if there is a serious issue I share it with you in writing; if needed we plan a small remediation phase first and then move into the regular maintenance routine.

How quickly will I get a response in an emergency?

On working days I respond the same day, within 24 hours at the latest. For critical situations like the site being unreachable, the Professional and Enterprise packages have shorter response times defined explicitly in your contract.

Can I end the contract whenever I want?

After your minimum commitment (e.g. 6 months) the contract continues monthly; you can end it any month with 30 days notice. After termination, all your backups and access credentials are handed over so you can continue independently.

— Projects from this service